Our Approach
 

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Prescriptive Expertise

It is our job to consult, not just aim to gather and follow your requirements.  Salesforce customers often express concern about "not knowing what we don't know".  Hence,

  • we guide and advise 
  • we offer our consultative point of view
  • we challenge status quo to deliver transformation

RISK MINIMIZATION

We don't hide behind an open-ended "time-and-materials" approach that exposes customers to risks of project cost overruns resulting in unforeseen expenses or forcing project scope reductions to fit the budget. 

  • Our fixed cost model for well-defined project deliverables reduces your risk
  • We help you stay focused on a minimum viable solution
  • When needed, WE take the risks so you don't have to
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ITERATIVE PROGRESS

Salesforce's pace of innovation with 3 new releases annually and multiple acquisitions results in new technologies being added continuously.   To take advantage of these enhancements, customers need an iterative methodology that ensures moving from Phase 1 to future phases, going successfully from Crawl to Walk to Run. 

  • We incorporate a 6-12 months nurturing program in our engagements for iterative training and adoption guidance to ensure success
  • Our success KPIs measure completion of Phase 2 and beyond -- not just delivering Phase 1