Live Training
Start your Salesforce journey with Salesforce Admin 101! This course is designed for beginners who want to master the core tools, features, and best practices of Salesforce. You will learn how to manage users, build reports, dashboards and approval processes and customize Salesforce to meet real business needs. Whether you’re starting a new career or upskilling for your next big role, this course is your gateway to becoming a certified Salesforce expert and standing out in today’s job market.
Learning Outcomes
course details
This course is to be delivered over a 2 hour session :
Fuel your AI Agents with real-time insights
Customer service representatives can be armed with information in a few seconds with a simple conversational query. No more juggling multiple screens, swivel chairing and accessing multiple apps and interfaces to find information related to a customer.
Self-service possibilities for customers become more exciting as customers and partners can access AI Agent-powered web portals and web apps and lookup information, request actions and get progress visibility and status updates, in response to simple conversational requests, powered by live data streaming from ERPs and back-office systems.
Avoid expensive integrations
Your data stays as-is, in the system it belongs to. This bypasses the need for expensive data migrations and matching up reference IDs and data formats across multiple systems.
Data can be accessed on-demand by AI Agents without having to deal with the overhead of a long, complex integration project.
Bypass all ETL / data sync pains
The conventional Extract-Transform-Load complexity of data integrations is bypassed as the data is not synced or replicated across systems.
The zero-copy architecture simply queries the data on-demand as and when needed.