Salesforce Adoption Masterclass

The “Swiss-army-knife” Cloud: Unleash Salesforce Beyond Sales…

Thursday 25 June. 2026 @ 12pm EST

Is your business struggling with fragmented data capture across spreadsheets, clipboards, sticky notes, and single-purpose niche apps?

Avoid data silos, inefficiencies, and costly integrations! Unlock the full potential of Salesforce as a multi-purpose Swiss-Army-Knife cloud — a unified digital transformation solution to replace fragmented tools with zero-code connectivity to back-office / ERP systems.

REGISTER

LED BY

Adoption Coach

Salesforce Toronto World Tour

Hyder Mirza

CEO, CloudJunction

An ex-Salesforce Veteran with 16 years of Salesforce experience, Hyder Mirza, CEO of CloudJunction, a professional services and SaaS technology firm, will walk through how CloudJunction runs its entire business operations on 3 cloud apps (Salesforce, Quickbooks, Google Workspace), managing the business with 8 to 10 Salesforce Dashboards, leveraging Salesforce’s Automation and Analytics capabilities across a wide range of business needs including:

  • Pipeline Management, Marketing and Customer Service (of course!)
  • Project Management for Client-facing and Internal Projects
  • Contract management and subscription renewals
  • Timesheets for project management
  • Expense tracking and Receipts
  • Automated batch Invoice generation
  • Online Digital payments processing
  • Product Management, bug-tracking and roadmap planning
  • Digital document generation
  • Client Portal for Project Collaboration
  • Survey for CSAT

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Thursday 25 June. 2026 @ 12pm EST

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Empower users.
Delight customers.

Fuel your AI Agents with real-time insights

Customer service representatives can be armed with information in a few seconds with a simple conversational query. No more juggling multiple screens, swivel chairing and accessing multiple apps and interfaces to find information related to a customer.

Self-service possibilities for customers become more exciting as customers and partners can access AI Agent-powered web portals and web apps and lookup information, request actions and get progress visibility and status updates, in response to simple conversational requests, powered by live data streaming from ERPs and back-office systems.

Access data residing
"as-is" elsewhere.

Avoid expensive integrations

Your data stays as-is, in the system it belongs to. This bypasses the need for expensive data migrations and matching up reference IDs and data formats across multiple systems.

Data can be accessed on-demand by AI Agents without having to deal with the overhead of a long, complex integration project.

Zero-copy
Agentic connections.

Bypass all ETL / data sync pains

The conventional Extract-Transform-Load complexity of data integrations is bypassed as the data is not synced or replicated across systems.

The zero-copy architecture simply queries the data on-demand as and when needed.